General FAQs
What services does TravelBuk provide?
We offer a variety of travel-related services, including holiday packages, flight bookings, hotel reservations, and guided tours.
How do I book a tour with TravelBuk?
You can book through our website, mobile app, or by contacting our customer support team directly.
Can I customize my travel itinerary?
Absolutely! We offer personalized travel packages to suit your preferences.
Booking & Payments
What payment methods do you accept?
We accept credit/debit cards, net banking, digital wallets, and UPI.
Can I pay in installments?
Yes, we provide easy installment options for certain packages. Please contact support for details.
Is my payment information secure?
Yes, we use secure and encrypted payment gateways to ensure your information is safe.
Cancellations & Refunds
Can I cancel my booking?
Yes, cancellations are allowed as per our cancellation policy. Charges may apply based on the time of cancellation.
How long does it take to process a refund?
Refunds are typically processed within 7–10 business days, depending on your payment method.
What happens if my trip is canceled by TravelBuk?
In such cases, you will receive a full refund or the option to reschedule your trip.
Travel Requirements
Do I need travel insurance?
While it’s not mandatory, we highly recommend purchasing travel insurance for a worry-free trip.
Can TravelBuk assist with visa applications?
Yes, we provide visa assistance for most destinations.
What documents are required for international travel?
A valid passport, visa (if applicable), and travel tickets are mandatory. Additional documents may be required based on the destination.
Safety & Support
How does TravelBuk ensure safety during travel?
Your safety is our priority. We work with verified vendors and follow strict safety protocols.
What should I do in case of an emergency during the trip?
Contact our 24/7 customer support team immediately for assistance.
